Orders which not exceed USD 800 (per person, per day) are exempted from the payment of duty. (US Customs And Border Protection)

We are delighted to offer Fast and Free shipping across the United States (Contiguous) and Canadian Provinces! Our goal is to get your order to you as quickly as possible, and at no extra cost. If you have any questions or live within those areas that are not part of it please don't hesitate to contact us. We are here to help!

• UPS
• FedEx
• DHL
• Purolator (Applicable For Canada Only)
• Canpar (Applicable For Canada Only)

Yes, please check our Return, Exchange and Cancellation Policy HERE.

We do! Please check our Return, Exchange and Cancellation Policy HERE.

Please check our Return, Exchange and Cancellation Policy HERE.

Once we process a refund, it is immediate and you'll get an email with the refund issued. However, it can take up to 10 business days to reflect in your account depending the Bank and the payment method used at checkout.

Of course we do! We offer one year manufacturing warranty for all TLN Wooden Climbers. We trust in our craftsmanship and we want our products to be safe, durable and stay with your kids as they grow. If you have any concern or issue with our products kindly contact us. More info HERE.

The minimum age is 3 years old, you can find all the weight and age limitations on each product description and images. More info HERE.

Yes, we do. We offer FREE star knobs in case you lose them. Please contact us with your order number and shipping address.