Questions parents ask
How long does delivery take?
Orders are typically shipped within 1 to 5 business days and you will get a tracking number by email. Transit time then depends on the courier, the size of the item and your address, so we do not quote a delivery date we cannot control.
What if a part is missing or damaged?
Contact us with your order number and a photo. We will arrange a repair or replacement part rather than making you return the whole item, and damage on arrival is not a case where you pay return shipping.
Can I return it?
Yes, within 30 days, unopened and unused in the original packaging, with return shipping at your expense. Full detail in our refund policy.
Can I split the payment?
Yes. Afterpay and Klarna both split it into 4 interest free payments over 6 weeks. Details on our Play Now & Pay Later page.
Not sure it fits the room?
Send us the measurements and we will tell you honestly whether this one works or whether something else suits you better.



